Select the topic you need assistance with*
Please select the topic
Activate Kia Charge
Account & Contract
Tariff, Pricing & Packages
Payment & Billing
Charging Cards
Charging Stations & Sessions
Web Portal & App issues
Choose a specific issue from the list below*
Please select first a topic from above
Select country*
Please select the country
Austria
Belgium
Czech Republic
Denmark
Finland
France
Germany
Hungary
Ireland
Italy
Luxembourg
Netherlands
Norway
Poland
Portugal
Slovakia
Spain
Sweden
Switzerland
United Kingdom
First name*
Last name*
Email address*
Please use the email address you registered for Kia Account.
Phone number
Device type
Android
iOS
Web
The car's vehicle identification number (VIN)
If you have not activated the Kia Connect In-app services we request you to enter your VIN to support you. You can find the VIN of your vehicle by checking the dashboard at the base of the windshield on the driver's side, the driver's side door jamb, or the vehicle registration.
Contract ID
Detailed description of the issue*
Attachments
Browse
We take the protection of your personal data very seriously and will only collect, process and use the personal data you provide to us via the contact form exclusively for answering your inquiry. For further information on data protection, storage duration and on the processing of your personal information, please see our
Privacy
and
Cookie Policy
.
I hereby consent, that my personal data provided may be stored, processed and used by Kia Connect GmbH for the purpose of receiving surveys on customer service satisfaction via email to improve the service quality on Connected services. My consent is voluntary, and I can withdraw it at any time (e.g., by using the contact form). The withdrawal of my consent will not affect the lawfulness of processing based on such consent before its withdrawal.
Submit >